Community Course

Microsoft Dynamics 365 Customer Engagement for Developers

55259AC (Class Pack)
Microsoft Dynamics 365 Customer Engagement for Developers
This course is designed for experienced IT professionals and developers, providing a ‘fast track’ approach to learning the required skills to start developing code in Microsoft Dynamics 365. Students will learn how to write client and server side code to utilize the various API’s available in the Dynamics 365 framework, create Dynamics 365 custom model-driven Apps, build custom business logic in Plug-Ins and Custom Workflow Activity components and extend the Dynamics 365 event model with JavaScript and HTML Web Resources. The course applies to both Business and Enterprise Editions of Dynamics 365. Please Note: This course requires an associated lab environment hosted on the Learn on Demand platform to work. To purchase lab access or for further information about this course and complimenting Dynamics 365 courses please contact us at www.ttsolutions.com.au.
Please contact your Learning Partner in order to take this course
Author: Technology and Training Solutions

Course Duration: 3 Days

SATV: Yes

About This Course

This course is designed for experienced IT professionals and developers, providing a ‘fast track’ approach to learning the required skills to start developing code in Microsoft Dynamics 365. Students will learn how to write client and server-side code to utilize the various API’s available in the Microsoft Dynamics 365 Customer Engagement framework, create custom Model-driven Apps, build custom business logic in Plug-Ins and Custom Workflow Activity components and extend the Dynamics 365 event model with JavaScript and HTML Web Resources.

The course applies to both Business and Enterprise Editions of Microsoft Dynamics 365 Customer Engagement (Version 9.*). Techniques learned in this course can be applied to Web, UCI and Outlook apps.

Please Note: This course requires an associated lab environment hosted on the Learn on Demand platform to work. To purchase lab access or for further information about this course and complimenting Dynamics 365 courses please contact us at www.ttsolutions.com.au.

Audience Profile

This course is intended for Technical students, Administrators and Developers. Students should have an existing working knowledge of Microsoft .Net and Visual Studio. Although not compulsory, it is recommended that students attend the prerequisite course ‘Introduction to Microsoft Dynamics 365’ which can be found at www.ttsolutions.com.au

At Course Completion

  • Understand the features and tools that exist in Microsoft Dynamics 365 Customer Engagement for Developers
  • Be able to build apps that implement code to interact with the various API’s available to developers in the Microsoft Dynamics 365 Framework
  • Understand how to set up projects in Visual Studio in preparation to write code for Dynamics 365
  • Download and use developer resources and tools such as the Customer Engagement Toolkit, Plug-In Registration Tool, Plug-In Profiler, Code Generation Tool, NuGet Packages and XRM assembly references
  • Write server and client-side code to execute commands, read and write data to and from Microsoft Dynamics 365
  • Build custom Web and UCI apps that interact with Dynamics 365 data and operations
  • Customize the Microsoft Dynamics 365 navigation
  • Build, deploy and debug custom business logic in ‘Plug-In’ components
  • Create custom Workflow Activities to extend Dynamics 365 Processes
  • Utilize JavaScript Libraries and Web Resources to extend the form and field event driven model in Microsoft Dynamics 365
  • Use the Web API and client-side code to create custom form sections and controls using HTML Web resources
  • Use the App Designer and Site Map Designer to create custom Model driven apps
  • Understand the best practice methodology when extending and writing code for Microsoft Dynamics 365